Office Assistant

Description:

Review requests to determine if customers are eligible to receive certificates. This may require researching a variety of sources to resolve problems including:

• Comparing signatures on identification to signatures on request forms to determine if the person who signed is the same person on the ID.
• Carefully compare the information provided by the customer to the information in the system and investigate discrepancies before the product goes out to the customer.
• Print and seal certified copies of requested certificates and attachments, match them with the proper receipt and ensure they are mailed to the correct address provided by the requestor
• Be able to file and retrieve physical and scanned order information
• Facilitate transfer of requests for Apostille to the Idaho Secretary of State.
• Data Entry is the Major part of this.