Patient Account Representative

Description:

Primary responsibility is to review, research and follow through all insurance denials from assigned WQ or assigned by department administrator. PAR is responsible for navigating payer portals, learn claim adjudication rules and reimbursement policies that result in services rendered are fully reimbursed per contract and payer guidelines.

Required Qualifications
 

• High School/GED (degree must be conferred on or before agreed upon start date)
   

Skills, Proficiencies, And/or Knowledge
 

• Computer knowledge, customer service skills, phone etiquette, organization skills, the ability to meet deadlines, understand patient demographics, research accounts, and multi-tasking skills.
   

Preferred Qualifications
 

• Vocational/Technical
• Insurance/billing collections experience in a medical setting preferred. Knowledge of payor resources, payor portal, claim issues, ICD-10 and CPT coding preferred. Technical training in the medical billing/collections field is acceptable.
   

Certifications, Registrations, And/or Licenses
 

• ICD-10 Knowledge
• CPT Coding Certificate