Patient Engagement Specialist

Description:

Required - 2 years experience working in sales, patient engagement, community education, community health or providing outreach programs.

Knowledge Skills And Abilities (KSAs)
 

• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Working knowledge of database programs.
• Working knowledge of medical terminology.
• Ability to travel throughout and between facilities.
   

Job Duties
 

• Handles direct outreach to targeted patients to meet identified goals and targets for the stratified population.
• Handles data and project management including refreshing patient data as updates are made available.
• Tracks activities, outreach efforts, and care results in the HRA database.
• Participates in administrative duties to support program, participating in training and on-boarding new team members, and staying current with healthcare related industry trends by participating in OLN classes as well as attending outside seminars and related reading materials.
• Performs other related duties as required.