Description:
The Platform Integration Engineer – OT role supports operational integration, platform readiness, documentation completion, control/evidence support, monitoring validation, risk/remediation tracking, and stabilization activities that help maintain reliable and supportable OT operations.
Job Summary
We are seeking a technically capable and coordination-focused Platform Integration Engineer – OT to support operational integration, readiness, control/evidence follow-through, documentation completion, platform onboarding validation, and stabilization activities for OT environments.
The role serves as an operations-facing integration resource that helps ensure OT assets, platforms, monitoring, documentation, support records, risk items, and operational readiness activities are identified, tracked, coordinated, and completed.
Role positioning: This role combines technical coordination, operational readiness, platform integration, and support enablement. It is not a pure project management role and does not replace day-to-day operations ownership.
Key Responsibilities
Operational Integration and Readiness
- Validate that OT environments are supportable and operationally ready after implementation or transition activities.
- Track and coordinate closure of readiness findings, support gaps, open items, and integration dependencies.
- Assist operations with aligning transitioned assets, platforms, monitoring, documentation, and support records with the required operating model.
- Coordinate with engineering, cybersecurity, site, vendor, and operations teams when post-transition remediation or clarification is required.
Control, Evidence, and Readiness Support
- Assist with collecting, organizing, validating, and maintaining control evidence and readiness artifacts.
- Support closure of control validation items, remediation actions, exception documentation, and operational readiness gaps.
- Coordinate with cybersecurity, architecture, operations, and site stakeholders to obtain missing information required for control reviews or operational acceptance.
- Track dependencies and evidence needs through completion.
Platform and Monitoring Readiness
- Validate that OT assets, site infrastructure, and security components are represented in appropriate monitoring, visibility, and operational support workflows.
- Support follow-up activities related to alerting, platform health, asset visibility, telemetry, and operational monitoring.
- Coordinate with platform owners and operations teams to close monitoring or support integration gaps.
- Confirm monitoring and escalation expectations are documented and understood by support teams.
Documentation and Records Completion
- Coordinate completion and validation of runbooks, support notes, asset records, diagrams, connectivity information, and operational support instructions.
- Identify documentation gaps affecting supportability, audit readiness, or operational ownership.
- Work with delivery, site, and operations teams to reconcile as-built information with operational records.
- Ensure documentation updates are reflected in the appropriate repositories or operational systems of record.
Risk, Exception, and Remediation Tracking
- Support tracking of risks, exceptions, remediation actions, and operational defects.
- Coordinate technical input from architecture, cybersecurity, delivery, site, and operations teams to support issue resolution.
- Escalate unresolved or high-impact operational readiness risks through appropriate channels.
- Help ensure risk and remediation decisions are documented and traceable.
Operational Support Enablement
- Assist operations teams with understanding support requirements, escalation paths, known issues, and operational considerations for OT environments.
- Validate that support teams have the information needed to triage incidents, manage changes, and support monitoring or platform issues.
- Support development or refinement of operational runbooks and repeatable support patterns.
- Participate in lessons-learned activities to improve readiness and supportability practices.
Qualifications
- Bachelor's degree in Information Technology, Cybersecurity, Engineering, Computer Science, or equivalent experience preferred.
- 6+ years of experience in infrastructure, cybersecurity, networking, operational technology, platform integration, operations readiness, or technical delivery roles.
- Experience supporting operational readiness, service transition, post-implementation stabilization, compliance readiness, or operations enablement activities.
- Working knowledge of OT environments, site infrastructure, segmentation, firewalls, secure connectivity, monitoring platforms, or industrial systems.
- Ability to coordinate technical work across operations, architecture, cybersecurity, engineering, vendor, and site teams.
- Strong documentation, tracking, communication, problem-solving, and stakeholder management skills.