Ramp Service Employee

Description:

Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.

Key Responsibilities
 

• Lift baggage, boxes, or cargo weighing up to 70 lbs. when loading/unloading aircraft, carts, and containers
• Loading/unloading may require lifting over 100 items for a single aircraft
• Push/pull loaded and empty carts and containers during loading/unloading operations
• Couple/uncouple carts and/or cargo container dollies
• Ascend/descend jet-way stairs while carrying baggage
• Bend/stoop and crawl to move and stack/unstack cargo in aircraft and containers
• Complete safety checklists for motorized equipment
• Drive and operate motorized equipment (e.g., conveyor belt)
• Read and interpret aircraft load sheets, checked baggage tags, and cargo labels
• Count baggage/cargo being uploaded/unloaded during operations
• Use signaling devices to connect with co-workers or flight crew
• Ensure compliance with United and Federal Aviation Administration (FAA) regulations and policies