Retail Product Specialist

Description:

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, elevating customer experience, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Main Responsibilities
 

• Drive sales through excellent customer service.
• Act as a product expert and serve as a brand ambassador for all things Skechers, using this knowledge to guide customers to the right product selection.
• Continuously ensuring floor inventory is well maintained, merchandising, stocking and cleaning – whatever it takes to create a premier shopping experience for the customer.
• Efficiently process customer transactions, discounts, etc. at the point of sale. Accepts returns professionally and encourages exchanges or alternatives where possible, striving to always maintain the customer relationship.
• Stays up to date on the latest Skechers’ product knowledge.
   

Skills, Qualifications and Experience
 

• Loves being a part of the team and treats every coworker with respect and positivity.
• Previous retail, restaurant, or hospitality experience preferred but not required.
• Work availability should be open to the store’s needs.
• Flexible and motivated to provide excellent customer service.
• Strong attention to detail.