Sales Manager

Description:

Key Responsibilities:

• Portfolio maximization and opportunity analysis: Conducts in depth data analysis, captures market intelligence, and leverages input from multiple stakeholders to create unique contractual and non-contractual client solutions that enhance share, profitability and customer loyalty. Responds to RFPs, establishes goals and consistently monitors and drives goal achievement. Implements tactical pricing and Mileage Plus incentives and leverages online booking tool display tactics in highly competitive markets and lucrative revenue streams. Carefully monitors performance data and ensures that action is taken to quickly address opportunities and threats. Supports new routes through data mining, identifying and targeting revenue/promotional opportunities across the portfolio and community.
• Account management, business planning, and administration: engages in day-to-day account management responsibilities; logs activities, account plans and progress towards assigned goals in Sales Force. Captures competitive intelligence; develops monthly/quarterly customer reviews including performance reporting and preparation of client-facing presentation materials; maximizes ROI within an assigned budget and; resolves complex customer service issues.
• New business acquisition: seek and target new business relationships: grows portfolio by identifying, cultivating and contracting new and incremental small to mid-size corporate agreements. Understands and promotes direct and alternate booking channels, including New Distribution Capabilities (NDC).
• Collaboration: coordinates client proposals and agreements with sales colleagues, alliance partners and internal departments: ensures agreement integration and revenue/share maximization.
• Client and industry engagement: cultivates healthy and productive business relationships with clients, including executive engagement. Visible at client, industry, Business Travel Association (BTA), civic, and community events.

  What’s needed to succeed (Minimum Qualifications):

  United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• Bachelor's Degree or equivalent work experience
• Three to five years equivalent experience with increasing levels of responsibility or two years of airline sales or travel industry experience (supplier, consultant, Travel Management Company, etc.)
• Foundational understanding of airline sales or travel industry sales
• Proficiency in key business computer applications (ex. MS Excel/PowerPoint/Word and Salesforce)
• Communication and analytical ability
• Assertive, energetic and results orientation
• Ability to create and deliver client-facing presentations
• Ability to cultivate business partnerships
• Travel within assigned territory with periodic travel to other destinations as required for internal and customer meetings.
• Must be legally authorized to work in the United States for any employer without visa sponsorship
• Comfortable with public speaking