Service Coordinator

Description:

Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started!
 

About the Role:
 

• Assist in taking customer service calls
• Gather information and produce packets of information for daily installs
• General customer service and administrative duties
• Provide support to our Production & Service Managers as needed
   

Key Qualifications:
 

• Previous customer service experience
• Good communication skills
• Ability to multitask and prioritize
• Detail orientated in a fast paced environment
• Experience working with Microsoft Office