Description:
This role is vital to the operations within the restaurant because you’ll:
- Lead the experience: Handle and oversee crew schedules
- Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
- Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
- Take action first: Take measures around safety, security, inventory, and profitability
- Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
- Be results oriented: Drive and expect a high level of performance from the team
To Be a Successful Shift Manager, You’ll Need
- Passion for helping and serving others (customers and fellow team members);
- Strong customer service and support focus;
- The ability to communicate effectively and anticipate customer needs; and
- To provide solutions and make decisions in a fast-paced environment