Strategic Initiative Leader

Description:

In this role, you will have the opportunity to deploy and lead a team that will collaborate with business leaders across the Americas HUB to identify and target strategic customers with the goal to advance our growth initiatives. You will also be responsible for developing, negotiating and mentoring cross functional teams to execute the business strategies determined by the business leaders. Your team will succeed by providing solutions that aid in building an unbeatable customer experience through proper training and measuring against developed KPI’s.

The work model for this role is: Onsite

Key Responsibilities
 

• Lead and execute local improvement strategy: Collaborate with Operations and business leaders to align initiatives with customer needs and strategic goals.
• Drive continuous improvement culture: Promote awareness, training, and behavioral change using systematic, fact-based approaches and benchmarking best practices.
• Oversee programs, projects, and KPIs: Monitor progress, remove roadblocks, and enable resource allocation for sustained performance improvement.
• Enable performance management and risk mitigation: Set targets, evaluate contracts, and maintain plans that balance business needs with future growth opportunities.
   

Qualifications
 

• Bachelor’s degree (MBA Preferred).
• 10 years of combined management, operational and sales experience.
• Understanding of contract language focused on risk aversion.
• Data analysis, process implementation & reporting experience.
• Proven track record of exceptional Customer Satisfaction.
• Experience with Governance with cross functional collaboration.
• Ability to travel up to 35% domestically and internationally.
• Bilingual is a plus (Spanish, English).
• Candidates must already have work authorization that would permit them to work for ABB in the US.