Strategic Operations Assistant

Description:

Threadfellows is an online based corporate apparel and accessory company that focuses on dressing businesses in the highest quality brand name apparel. We partner with brands like Patagonia, Columbia, TravisMathew, Under Armour, Fjallraven, and many more. We care about giving back. We are committed to giving 1% of our net revenue to fund eco-friendly, earth-conscious causes and organizations around the globe through 1% for the Planet. Our goal is to disrupt our industry with a cutting edge go to market strategy and thinking of things differently. We thrive on exceeding the expectations of every customer we serve. We are devoted to our customers’ success; it defines our success. We work with bold brands, deliver exceptional customer experience, offer industry leading in-house decoration, and provide our employees a rewarding work experience. We stand out from the crowd and operate with the utmost integrity. To learn more about our company, visit https://threadfellows.com

How You Will Contribute to our Team

Responsibilities

• Assist with maintaining accurate operational related data

• Coordinate shipping notifications to customers and decoration partners

• Manage email responses to Warehouse Operations, Customer Care, and Strategic Operations to resolve order exceptions and operational issues

• Prepare and maintain reports, visual boards, and spreadsheets to ensure operational efficiency

• Track, research, and maintain order, production, and shipping related updates across suppliers and decorators

• Assist with inventory management activities including inventory adjustments, returns, and cycle count support

• Support additional sourcing, strategic operations, warehouse, and operations activities as needed

Preferred Qualifications

• Strong organizational skills with a high attention to detail and accuracy

• Ability to prioritize multiple tasks in a fast-paced environment independently

• Microsoft Office experience with an emphasis on Excel and Outlook

• Strong written and verbal communication skills

• Ability to learn new systems and processes quickly

• 1+ years of experience in operations, purchasing, inventory, logistics, customer service. Research, clerical, or administrative support preferred

Why You are Right for this Role at Threadfellows

• You can adapt quickly to changing priorities and business needs

• You are proactive and communicate effectively

• You enjoy solving problems and helping teams stay organized

• You are highly organized and detail oriented

• You enjoy working collaboratively with cross-functional teams

• You want to grow and continuously improve within a fast-paced business

• You take pride in accuracy, follow-through, and doing things the right way

• You thrive in a role with variety and changing priorities