Description:
As an Associate Shared Services Analyst at GE Appliances, you'll be a crucial member of our team, working directly with Commercial and Operations teams to identify the root causes behind unpaid balances and develop solutions to prevent them. You'll collaborate with colleagues in Shared Services, Sales, and directly with customers to work towards timely resolutions. This is a role that requires a critical eye, a collaborative spirit, and a passion for driving operational excellence.
Position
Associate Shared Services Analyst
Location
USA, Louisville, KY
How You'll Create Possibilities
- Provides daily support to functional team members in various process improvement projects aimed toward improving overall past due receivables performance and developing cross-functional synergies across the organization, to support other short and long-term business objectives.
- Utilizes process improvement skills to help to simplify and improve accuracy and overall flow of reporting activities.
- Partners directly with our Commercial and Operations teams to remedy upstream processes and identify driving forces behind past due numbers.
- Works directly with Shared Services team members, Sales and Operations teams, and customers to resolve unpaid balances.
- Collaborates with our Risk Management team for credit line reviews and monitoring of high-risk accounts.
- Provides support for the Sales team and a high level of Customer Service, including but not limited to ensuring the timely release of customer orders.
- Works with Digital Technology and Oracle ERP Teams to optimize system processes.
- Takes the lead on projects to improve process efficiency.
- Facilitates internal and external meetings with customers to drive collaboration and partnership to monitor and resolve address issues and resolve problems.
- Provides ongoing support (and may serve as a backup at times) to their reporting Manager by facilitating training and overseeing daily workflow management of team members.
What You'll Bring to Our Team
- University Degree or equivalent experience (less than 2 years), reflecting a foundational understanding of the field.
Preferred Competencies & Experience
- Strong Microsoft Office skills.
- Working knowledge of Oracle ERP /Oracle EBS R12 experience, particularly AP and/or AR modules
- Experience in accounts payable/accounts receivable or accounting/financial services.