Business Analysis Specialist

Description:

Role will provide support for information technology systems of Individual and Family Plans and Supplemental benefits groups. Responsibilities include but are not limited to:

Triaging issues

Documenting in tools including Service Now

Working with business and delivery team members.

Working after hours for on call rotation, deployments, and/or critical issues

Other duties as assigned

Required:
Associate degree or equivalent experience

Information technology experience

Strong analytical/problem solving skills

Strong communication skills

Ability to multi-task and prioritize in a fast-paced environment