Description:
The role is part of the Consumer Analyst Development Program where participants support a variety of teams, including Marketing, Digital, Consumer Credit, Deposit Management, Internal Advisory, Product Management and others.
In this role a Business Analyst will: Leverage best in-class analytical tools and techniques to gather insights and inform new business strategies, Engage directly with executive leadership of business units, technology, operations, and finance, & receive action-oriented training and support from talented practitioners and experienced senior leaders.
Responsibilities
- Gather, research, and structure data required for solving business problems
- Develop pertinent and thoughtful analyses with actionable conclusions and communicate them clearly to stakeholders and senior management
- Assist with creating and leading strategies and their execution, including analyzing drivers of credit performance, risk models and underwriting policies
- Help design product, pricing, and customer management strategies for various financial products
- Support Marketing and engagement campaign test design, execution, and monitoring strategy
- Assist with operational and engagement workflow optimization for customer experience
- Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
- Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.
Education Qualifications
- Bachelor's Degree in an analytically rigorous discipline (Industrial Engineering, Business Analytics, etc.) (required)
- Must obtain a four-year degree or graduate level degree by May 2026
Experience Qualifications
- Articulate and concise; at ease communicating with stakeholders and executive leadership (required)
- Passionate about problem solving and data, with a love of identifying trends and insights (required)
Tactical Skills
- Excellent oral and written communication skills
- Advanced Microsoft Office Suite skills
- Strong time-management and organizational skills