Description:
The purpose of this job is to establish collaborative relationships with agencies and producers to understand the external marketplace and underwrite within established guidelines. This role will evaluate routine business for risk acceptability, matching price to exposure, loss frequency, and severity for profitability, and rating plans/modifications for renewal retention. This role exists to ensure that the Company’s marketing and producer management objectives are met, through the generation and maintenance of a profitable book of business.
Essential Duties And Responsibilities
Drives and manages a profitable and growing book of business.
- Sells, services, and maintains a producer force that can sell and control a profitable and growing book of business.
- Monitors production and quality of assigned producers.
- Drives profitable sale of the Company's products including increasing sales of existing products and introducing new products as they are developed.
- Develops the assigned producer group to improve the quality and quantity of the business we obtain from assigned producers.
- Keeps alert to industry changes, including WCIRB/NCCI rulings, forms, and coverage changes.
Prospects and develops new business.
- Prospects and prequalifies new producers to determine working relationship.
- Appoints new quality producers; sets and monitors production expectations with each Agency.
- Attains a thorough knowledge of the geographic territory assigned with regard to production sources, competitor activity, and economic and demographic idiosyncrasies.
- Produces marketing research to help identify opportunities for management, product enhancements, new distribution channels, and new geographic markets with growth potential.
- Utilizes underwriting authority to effectively price Company’s products.
- Accepts or rejects simple to slightly complex risks, evaluating all risk characteristics (operations, financials, management, employees, prior experience, etc.) as compared to the average in its class and price for profit within Company Underwriting guidelines.
Delivers superior customer service through collaborative relationships.
- Provides productions support through producer visitations and by participating in underwriting and production presentations.
- Provides personal assistance to agents and insureds through regular visits to outside locations such as producer’s offices.
- Maintains communication with customers through the use of Company technology.
- Communicates decisions and resolve agent/customer concerns promptly.
- Presents Agency Management solutions to agency principals and ICW management team.
- Serves as the primary Company contact and representative with existing and prospective producers.
Supervisory Responsibilities
This role does not have supervisory responsibilities.
Education And Experience
Bachelor's degree from four-year college or university with a major or emphasis in Business, Accounting, Statistics, or related field or equivalent combination of education and experience. Minimum 1 year of related experience and/or training required. Workers' compensation underwriting in the Property and Casualty insurance market strongly preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Current driver’s license required.
Knowledge And Skills
- Demonstrated ability to service the Company’s clients and maintain relationships with production sources.
- Ability to apply fundamental Underwriting concepts, practices, and procedures in area of specialization.
- Ability to read and interpret documents such as submissions, loss control reports, and standard policy form/endorsements.
Physical Requirements
- Office environment – no specific or unusual physical or environmental demands and employees are regularly required to sit, walk, stand, talk, and hear.
- Role requires approx. 50% travel to meet with clients, attend industry events, and develop new business opportunities.
- Travel is usually limited to automobile but occasional air travel is required.
- Requires regular visits to outside locations such as producer's offices.
WORK ENVIRONMENT
- This position operates in a home office environment and requires the frequent use of a computer, telephone, copier and other standard office equipment.
- Fully remote; WFH/field role covering Chicagoland territory.