District Service Representative

Description:

At Applied Maintenance Supplies and Solutions, a subsidiary of Applied Industrial Technologies, the District Service Representative role has an immediate impact on our field sales performance and in customer satisfaction. This is a wonderful opportunity for a strong customer service individual with good people skills, some knowledge of industrial-automotive products, and an interest in career growth!
As an Applied Field Service Representative, you will perform a variety of duties including surveying customer sites, identify potential growth opportunities, and maintaining stock areas. You’ll join a tight-knit team serving loyal, brand new customers, and long-term customers. You will use your strong customer service skills when interacting with customers at the field sales level.

Responsibilities:

• Map out, arrange, and organize customers shop locations to properly administer our vendor managed inventory programs.
• Communicate with customers to gain potential growth opportunities and product line expansion.
• Provide feedback and suggestions from customers to management and sales team.
• Take inventory at customer sites.
• Work from daily schedule, work orders, verbal and written instructions.

Requirements:

• 6 months+ proven customer service experience.
• Accurate data entry skills, math & mechanical aptitude, basic reading skills.
• Use of proper English grammar, written and verbal.
• Able to travel out of town on a weekly basis.
• Ability to stand for extended periods of time, walk, bend and regular lifting of 50 lbs. or more.
• High school diploma or equivalent.