Description:
Primary Duties & Responsibilities
- Responsible for activities related to University’s accounts receivable and billing for the Division of Comparative Medicine and other units within the Office of the Vice Chancellor for Research (OVCR).
- Hires, trains, supervises and develops employees.
- Manages electronic billing process; review monthly account reconciliations, ensuring outstanding issues are resolved timely.
- Provides high level of customer service to the University's research community.
- Verifies payments are applied accurately. Manages requests for refunds and follows up on delinquent receivables.
- Completes special requests and projects that support and advance the University’s service and quality initiatives.
- Provides support and counsel to management with regards to analysis, planning, reporting, and development of resources to achieve short and long term goals for the University’s animal billing operations.
- Identifies, gathers, assesses, and analyzes data used for making decisions, and make decisions where appropriate; incorporate data and ideas into either formal or informal reports, presenting resolution to issues or problems.
- Remains educated in new applications to ensure effective and efficient delivery of information.
- Designs, establishes and implements procedures and process improvements to increase efficiencies and cost savings in alignment with leadership and strategic initiatives.
- Provides periodic review for staff performance and develop up-to-date staffing metrics, documentation and procedures.
Working Conditions
This position is currently remote, however, it will eventually move to a hybrid model which includes on-site and remote work.
Preferred Qualifications
- Bachelor’s degree in a related field.
- Ability to plan, organize, direct people, control resources and think creatively.
- Excellent oral and written communication skills.
- Prior experience working in a university environment.
- Experience working with billing systems.
- Excellent interpersonal communication skills, written and verbal.
- A self-motivated individual driven by challenge with the ability to work independently.
- Actively attempts to influence events originates ideas and takes action.
- Knowledge of internal controls.
- Ability to streamline/automate transaction processing and recording.
- Effective verbal, written and interpersonal communications skills.
- Strong analytical, problem solving and decision-making capabilities.
- Ability to manage financial system projects, set priorities and goals, monitor performance against goals and standards and ensure.
- Ability to handle confidential information responsibly.
Required Qualifications
- Undergraduate degree preferably in accounting or finance.
- Equivalent work experience will be considered.
- Four to five years of professional accounting or business experience.
- Excellent interpersonal communication skills, written and verbal.
- Experience working with financial systems; proficiency in Word, Access, and Excel.