Retail Educator

Description:

lululemon is seeking Educators to join their team at THE STREETS OF INDIAN LAKE location in Hendersonville, TN. As an Educator, you’ll be on the front lines of delivering a world-class guest (customer) experience in a fast-paced, community-oriented retail environment. This role is pivotal in establishing meaningful connections with guests, offering expert-level product education, and enhancing store culture.

You will interact with guests throughout the store, provide personalized recommendations, articulate the technical and lifestyle benefits of lululemon products, and serve as a brand ambassador representing values of inclusion, empowerment, and holistic well-being.

Key Responsibilities:

Guest Experience:

• Engage guests to create an exceptional and timely shopping experience.

• Assess individual guest needs and provide tailored product and purchase solutions.

• Educate guests on product benefits, technical features, and lifestyle fit.

• Ensure seamless operations of omnichannel initiatives such as buy online/pickup in-store, phone sales, and ship-from-store.

• Proactively resolve guest concerns and collaborate with leadership to "make it right."

Team Collaboration:

• Build a respectful and inclusive store culture that celebrates diversity.

• Collaborate productively with team members to enhance the overall guest experience.

• Promote a supportive, engaging, and team-driven environment.

Store Operations:

• Maintain visual standards through product replenishment and presentation.

• Use in-store technology for sales, guest engagement, and operational tasks.

• Perform cleaning and upkeep duties to uphold lululemon’s luxury environment.

• Ensure compliance with health, safety, and legal regulations.

Key Skills and Values:

• Inclusion & Diversity: Embraces a workplace that celebrates all identities.

• Integrity: Maintains ethical conduct at all times.

• Guest Focused: Passionate about helping and connecting with others.

• Accountability: Takes responsibility for performance and outcomes.

• Self-Awareness & Empathy: Understands interpersonal impact.

• Team-Oriented: Collaborates with diverse individuals.

• Enthusiasm: Brings energy and positivity to the role.

Job Requirements:

Eligibility:

• Must be at least 18 years old and legally authorized to work in the U.S.

• Must have own transportation to the assigned store.

Availability:

• Flexible scheduling availability required (evenings, weekends, holidays).

Physical Requirements:

• Ability to move through the store for extended periods.

• Capable of lifting boxes up to 30 lbs (13.6 kg).

• Comfortable working with bright lighting and loud music.

Preferred Education:

• High school diploma, GED, or equivalent.

Compensation & Benefits:

• Base Pay Range: $18.00 – $20.71/hour

• Bonus Eligibility: Target bonus of $2.00/hour

• Total Target Compensation: $20.00 – $22.71/hour

Benefits include:

• Health, dental, and mental health coverage

• Paid time off

• 401(k) with company match

• Employee discount on apparel

• Access to fitness and yoga classes

• Parental top-up benefits

• Professional development programs and mentorship

• Inclusive leadership and DEI initiatives