Description:
The Securities Services Operations Specialist II is primarily responsible for all transactional processing supporting Wealth Management accounts on the trust and/or bond accounting system which could include setting up and maintenance of securities, transactional processing, trade execution and settlement, foreign currency exchange, valuations and reconciliations. This position works closely with account officers within Wealth Management and Operations & Technology, Risk, Compliance and Audit departments, external depository’s, vendors and brokers to ensure that client accounts are reflected accurately for performance and reporting requirements. This position provides training and guidance and serves as an escalation point for issues requiring urgent and immediate resolution as well as a subject matter expert for support personnel for high risk processes.
Team Culture
We are a collaborative, conscientious, and goal-oriented team. We value initiative, and we care about the quality of our work. Managers across the line of business are readily available and accessible for any needs you may have. You are responsible for driving the process, and our leaders are there to support you. Mentorship within the team is a common practice that will provide opportunities for growth.
How You'll Spend Your Time
- You will apply knowledge of securities processing and Wealth Management to continually define, visualize, measure, analyze, improve, report, and control processes with the goal to meet internal and external customer and regulatory requirements.
- You will ensure all security transactions, daily processes, documentation, and/or agreements are completed timely, accurately and within the policy guidelines.
- You will verify completeness and accuracy of balance load information received as well as perform detailed reconciliation of participant balances by the source of funds and investment balances to assets or cash received from prior record keeper/trustee.
- You will resolve complex issues timely to minimize losses to the bank and/or client and provide support to auditors, compliance, account officers, investment managers, WMS management, and support personnel.
- You will design, test, and document reports necessary to support day-to-day operations and longer-term strategic decisions.
- You will serve as the backup for other needs within Wealth Management Services functional units to identify solutions and assist with special projects.
Education & Experience Requirements
This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Accounting or Finance and 5-7 years of directly related experience in a high volume securities operations environment is preferred or an equivalent combination of education and experience.
- Advanced working knowledge of a broad variety of securities and Wealth Management accounting systems.
- Advanced PC and operating software application skills.
- Thorough knowledge of accounting principles and practices with emphasis in reconciliation and detail-oriented tasks in a potentially high-volume environment. A general understanding of trust and/or bond accounting knowledge is preferable.
- Excellent research, analytical, and organizational skills; ability to plan and coordinate movement of potentially large volumes of transactions. Must demonstrate previous experience independently solving complex problems, and identifying appropriate resources while meeting extremely stringent deadlines.
- Excellent communication and interpersonal skills, leadership ability, social and professional etiquette, including oral and written communication skills. Ability to communicate information clearly and concisely. Ability to gain consensus among parties with conflicting interests.
- Very strong ability to improve efficiency, track complex activities, and improve methodology.
- Ability to provide training in a constructive and effective manner to various levels of personnel.