Description:
The Senior Manager, Production & Value Recovery leads production and value recovery teams in North America (U.S. and Canada) with full personnel responsibility and may also provide indirect leadership to other UPL teams and functions.
Main responsibilities & tasks:
Operations Leadership
- Lead production and value recovery operations across the U.S. and Canada.
- Ensure daily–annual operational targets are met and resolve escalated technical issues.
- Implement value recovery strategies and maintain safe, efficient facilities and equipment.
- Oversee U.S. site lease, security, environmental, and sustainability practices.
Quality & Continuous Improvement
- Ensure compliance with ISO 9001, 14001, and 27001 and manage related audits.
- Drive process improvements, cost efficiency, and technology adoption.
- Support sustainability through component reuse and reduced e‑waste.
- Track KPIs and report on operational and project performance.
Customer & Stakeholder Engagement
- Serve as the primary contact for North American operations.
- Collaborate with cross‑functional teams globally.
- Manage customer, vendor, and partner relationships and support customer visits.
Budget & Capacity Management
- Prepare and manage North American production and value recovery budgets.
- Monitor costs and support S&OP and multisite capacity planning.
Team Leadership
- Lead, develop, and grow production and value recovery teams in the U.S. and Canada.
- Recruit talent and foster a culture of collaboration, accountability, and continuous learning.
Qualifications and experience:
- Bachelor’s degree in production engineering, supply chain management, logistics, information technology, or similar. Master’s degree preferred.
- +8 years of experience as a manager in production/repair/testing operations from an international industrial environment. Experience from ITAD industry with data center processing will be an asset.
- Deep knowledge and experience in production, repair, and testing
- Familiarity with quality standards and health and safety regulations
- Strong leadership and change management skills
- Planning and budgeting skills
- Fluent in English. Other language skills valued.