Description:
As a Software Engineer Lead you will be working with various technology teams to build, configure and test new systems, comparing and configuring servers - troubleshoot the environment while setting it up, communicating and collaborating with various business teams
Responsibilities
- Leads and participates in the monitoring, maintenance, support and modernization of systems and software to ensure stability and compliance to technology standards.
- Performs maintenance, including installation of patches and upgrades. Coordinates with delivery teams to ensure changes are implemented in order to maintain a stable production environment.
- Incident detection, resolution and/or escalation. Analyze and identify root cause of incidents. Gathers information and reports out on design, reliability, maintenance problems and bugs.
- Monitors systems availability, performance, and capacity against baseline metrics and reports trends. Implements methods, techniques and evaluation criteria for monitoring software reliability and resolving incidents.
- Educates and coaches more junior staff to ensures in depth knowledge of supported systems and applications.
- Leads application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards.