Description:
As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.
You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments.
Location: Remote. 30% travel required.
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects
What You’ll Do
- Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
- Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
- Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
- Analyze and review IT system architectures to scope and recommend technical solutions.
- Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
- Participate in hiring and onboarding of new Solutions Architects.
- Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
- Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
- Champion continuous process improvement in architecture, customer delivery, and team operations.
What You Bring
- Bachelor’s degree or equivalent experience.
- 4–6 years of experience in solution architecture or related technical leadership roles.
- 1–3 years of direct supervisory or team leadership experience.
- Expertise in solution architecture frameworks, cloud technologies, and systems integration.
- Effective communication skills across technical and non-technical audiences, including clients.
- Experience in project management and business process analysis.
- Basic understanding of integration coding methodologies.
- Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
- Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance