Specialist Adoption Architect

Description:

What You Will Do
 

• Executes and documents technical engagements, as defined by the customer’s Success Plan initiatives, that advance the adoption and growth in consumption of Red Hat products
• Conducts reviews of the customer's environment and applications to ensure they are well-architected following Red Hat product best practices
• Identifies and aggregates technical adoption blockers discovered across multiple customers and their solutions into common patterns and sales play resources
• Be the Voice of the Customer. Share insights and best practices and connect with product leaders to remove technical barriers to adoption
• Be curious and proactive, staying abreast of Red Hat’s ecosystem and technology changes
   

What You Will Bring
 

• Ability to lead and deliver consultative type customer-facing engagements
• Experience with and practical knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience)
• Proficient verbal and written English communication skills, with an ability to convey complex information to customers both clearly and concisely
• Demonstrable presentation and facilitation skills
• Experience in defining and gathering goals, requirements, and determining outcomes, which can be used to plan work to be done with customers to ultimately delivery on customer outcomes
• Willingness to travel within the region, visit customers and partners, attend conferences and other events
• Experience with and intimate knowledge of DevOps/Automation tools such as Ansible, CI Tools, Git, Python (or other similar/relevant experience
• Experience in scripting and coding (especially Python)
• Expert level hand-on experience with AAP
• High-level familiarity with Chef, Puppet, Salt, and others in the space