Description:
As an Assistant Operations Manager, you’ll help lead our teams in maintaining high standards of operational efficiency while prioritizing the safety of all team members. As a steward of operational excellence an Assistant Operations Manager will need to be flexible and adapt to changing operational needs and schedules. With our dedicated teams working on all three coasts across over 33 ports and 70 locations, you’ll feel empowered to grow professionally while serving the communities in which we operate.
Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don’t just move cargo; we drive the nation’s economic engine!
Essential Duties:
- Supervises yard/gate operations according to the plan. Ensures organization, plans ahead, and makes sure that each person knows what to do and when to do it so that productivity levels are high.
- Supervises fleet of straddle carriers and tracks and measures KPI’s.
- Instructs & ensures labor follows safe working practices.
- Instructs & ensures labor in the proper standard operating procedures.
- Provides close supervision providing regular feedback.
- Follows company management policies and procedures, collective bargaining agreement, and local practices in the application of supervising labor.
- Identifies and solves problems/issues on a daily basis, usually of a routine or moderately complex nature.
- Reports problems/issues to the Yard Manager, as needed, especially issues of great complexity/impact for the operation.
- Acts as a focal point for any yard issues that may arise with an assigned shift. Interacts with wide range of customers (shipping lines, shippers, government agencies, and truck lines).
- Handle empty container allocation, monitoring empty containers and arranging the movement of empties as appropriate.
- Handle customs inspections teams, AQI (Agricultural Quarantine inspection), road ability checks, and chassis changeovers.
- Other duties as assigned.