Senior Operations Manager

Description:

Responsibilities
 

• 50% - 75% required territory travel to prospect for lead generation & conversion, conduct sales presentations, meet with dealers & customers, demo solutions, and penetrate the addressable target market.
• Present, demo, and sell the full portfolio of DIGI products and services to prospects, customers, and dealers/distributors.
• Develop solutions based on customer needs through active customer engagement, listening to customer needs, and problem solving with ROI for DIGI solutions.
• Responsibilities include Cold Calling to establish and develop relationships with new customers and prospects.
• After understanding and addressing customers’ needs, prepare quotations.
• Develop strategy and actions plans to forecast, meet, and exceed sales revenue plan.
• Maintain and support existing dealer and customer relationships through regular contact and support.
• Increase positive brand awareness through case studies and digital social media platforms.
• Utilize expense allowance within company guidelines to maximize sales activity and efficiency.
• Expedite the resolution of customer problems and complaints to ensure customer delight.
• Work with sales manager and sales team to overcome objections and achieve budget goals within plan timeframe.
• Coordinate delivery and installation of DIGI equipment to customers with the assistance of Product Support and Service Teams
• Analyze addressable and adjacent target markets within territory for trends and potential, while tracking and recording progress
• Provide customer feedback including needs, usage, competitor activity, and potential for Digi solutions.
   

Qualifications
 

• Valid Driver’s License with safe driving record and reliable transportation
• Preferred Business Degree
• 2-3 years of progressive sales experience selling through distribution/reseller network with proven track record for sales growth
• Must reside in the state of New Jersey.
• Required strong communications, organization, presentation, negotiation, and selling skills.
• Knowledge of MS Office.