Client Services Representative

 

Description:

  • Client Service Representative **(New York, NY)*
  • Benefits of this Role:*
  • After 1 year of employment and proven success track record, remote/hybrid options available
  • Core Experience:*
  • 3+ years of strong call center experience (health plan experience preferred)
  • Health administrative experience a plus
  • MUST be tech and company savvy (45WPM typing test)
  • A Day In Thre Role:*
  • Assist with customer inquiries via telephone, email, or other written correspondence and utilize empathy and patience with all customers.
  • Administer functions of Group Administration including new case set up; issue; billing; collection and reconciliation of premium; processing small case policy changes; on-going administration; group terminations and final accounting.
  • Research of customer needs and problems; development of informed, innovative solutions; and decisive action within defined parameters of authority; to build customer loyalty while maintaining the financial and procedural integrity of the case. This includes pro-actively calling customers. Apply for more details!

 

Organization Aston Carter
Industry Call Center / BPO / KPO Jobs
Occupational Category Client Services Representative
Job Location New York,USA
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Experienced Professional
Experience 3 Years
Posted at 2023-09-26 4:41 am
Expires on 2024-07-22