Associate Vice President

Description:

RailPros, a premier provider of engineering and diversified safety services to the U.S. rail and transit industry, is seeking an Associate Vice President - Strategic Relations (Rail). This senior leadership role focuses on managing and growing relationships with freight railroad clients, particularly in contract railroad flagging, engineering services, public project management, real estate permitting, and utility observation. The role serves as a key liaison between RailPros executives and client management teams, ensuring service excellence, strategic growth, and client satisfaction.

Key Responsibilities:

• Develop and execute business plans to increase utilization of RailPros’ services within the freight railroad market.

• Identify, develop, and maintain strong relationships with key stakeholders at all levels within assigned clients.

• Maintain visibility in the field, attending job sites and client offices regularly.

• Align service, communication, and technology strategies to enhance customer experience.

• Identify revenue opportunities and create solutions aligned with existing or new service offerings.

• Act as a liaison for internal and external communications between clients and RailPros.

• Assist with developing new service offerings, including project development, communication, pilot programs, and service support.

• Coordinate marketing and advertising campaigns targeting client needs and present marketing materials to key stakeholders.

• Participate in issue resolution for service-related concerns and ensure frequent bi-directional reporting between clients and RailPros teams.

• Attend industry events to attract new customers and strengthen current client relationships.

Key Requirements:

• Established relationships with management-level peers at CPKC in Engineering and Procurement.

• Deep understanding of CPKC engineering services, internal and contracted.

• Ability to manage multiple projects simultaneously with strong organizational skills.

• Proficiency with computers, email, and software for presentations and promotional materials.

• Demonstrated discretion in handling sensitive and confidential information.

• Strong presentation skills and ability to deliver new concepts and methods.

• Preferred: Bachelor’s degree in Engineering, Business Administration, or related field.

Work Environment:

• Primarily operates within client environments such as job sites, offices, and events.

• May require limited presence at RailPros facilities.

• Must complete all necessary training and exams to be present on client operating property.

Benefits & Perks:

• Comprehensive health insurance: medical, dental, vision.

• Additional coverage plans: accident, critical illness, hospital indemnity, and pet insurance.

• Life & disability insurance: employer-paid with additional voluntary options.

• Retirement savings: 401(k) with employer match.

• Generous PTO.

• Wellness programs and employee assistance programs.

• Company merchandise allowance.

• Flexible spending and health reimbursement accounts.

• Professional development opportunities.

• Initiatives to support work-life balance.